Art and Science of Change is an important resource covering Change Management, Knowledge Management, Innovation, Organisational Learning and Culture. Topics covered include:

• Change and Transformation What is change? Why you need to know about change, About organisations and Systems, Thermodynamics and change,
• The Work of Change and Transformation Management Can organisations really be changed? A Brief History of Organisation Development , Kinds of Organisational Change, Transformation Management Strategy, Goals and Objectives of Transformation Management
• Culture & Organisational Development (OD) Culture and postmodernism, Culture as emergent property, Anthropological Views of Culture, How Organisational Culture "Works", Paradigms, Describing Culture, Assessment and measurement of culture, The "What" of cultural assessment, Expectations and Behaviour, Characteristics of "Healthy" Cultures, Permaculture as Metaphor for Organisational Change and Sustainability, The roles we play, 12 step programme from Alcoholics Anonymous, Diversity, Difference and Creativity
• Organisational Space, Symbols, Metaphors & Ritual Internal Culture Awareness Campaigns, The Art of Memory, Organisational Rituals & Celebrations, Typical Corporate Rituals
• The Art of Change... Storytelling and transformation The value of storytelling, Stories in the workplace, What is story? Why do people like listening to stories? Why do people tell stories about everything and everybody at work? Taking charge of the story, Brand Stories, Stories of Change (Actual stories of change / case studies used in organisational settings), Communicating the Changes (interesting ways of communicating the changes in your organisation)
• Models of Change, Learning and Feedback Tips & Ideas for better feedback, The Science of Change: Models of Transformation, Metamodeling, Language. Why change processes fail, Considerations when "changing" culture, Learning Organisations, The emotions of Conflict, Organisational Conflict Management, Approaches to Change Agent Training, Fundamental values for success, The cultural web, Spiral Dynamics, Characteristics of "positive" cultures, World Café, Memetics and Culture, Game metaphor, Stimulating Desired Change

The Art and Science of Change is available here under the Google Books programme.